Effective Date: 01/01/2019
Last Updated: 27/05/2026
Welcome to Mosh Digital Services (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website https://moshdigitalservices.com (“Site”) and the services or educational programs we offer (“Services”).
By accessing or using our Site or Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, please do not use our Site or Services.
1. Services
Mosh Digital Services offers branding, digital marketing, graphic design, SEO, website development, AI automation solutions, and professional educational training programs. We reserve the right to modify or discontinue any service or course layout at our discretion, with or without notice.
2. User & Student Responsibilities
– You agree to use our Site, Services, and Training Portals for lawful purposes only.
– You shall not misuse, resell, reverse-engineer, or exploit any of our custom codes, strategies, course videos, or deliverables for unauthorized commercial use.
– You are responsible for providing accurate business data, prompt communication, and necessary credentials during any active service or training engagement.
3. Payments, Clear Pricing, and Strict Non-Refund Policy
– All service fees, project milestones, and educational enrollments require 100% advance payment as per the invoiced amount, unless explicitly stated otherwise in a custom payment schedule issued by us.
– Our officially issued Invoice stands as the final binding commercial agreement. By paying the invoice, you fully acknowledge and accept our terms of service. No separate external contract or verbal commitment shall override these Terms.
– We maintain a strict NO-REFUND, NO-CANCELLATION, and NO-TRANSFER policy once payment is processed, regardless of client dissatisfaction, business closure, or change of mind on the client’s end.
– Fees paid for a specific service or training path cannot be substituted for another service, nor can they be transferred to any third party or another student.
– For detailed clauses regarding exceptions, evaluate criteria, and our structural terms, please refer directly to our official Refund and Returns Policy page, which is fully incorporated into these Terms.
4. Special Annual & Continuous Maintenance Plans
All annual plans and ongoing digital maintenance structures are offered at heavily discounted rates exclusively for clients who commit to the full 12-month service period.
– This discounted pricing is strictly conditional upon completing the entire annual term.
– Once the annual plan commences, no refunds or cancellations will be accommodated.
– In exceptional scenarios, if a mid-term termination is reviewed at our sole discretion, the utilized period will be completely recalculated based on our standard, non-discounted monthly rate (e.g., ₹10,000/month or as applicable). The discounted annual equivalent will not be divided on a pro-rata basis, and any potential remaining balance, if approved, will be minimal and entirely subject to our final evaluation.
5. Service Tenure, Utilization & Client Inaction Clauses
All digital deliverables (content creation, SEO optimizations, website design, AI workflow management, advertising support, and technical updates) will be provided strictly within the contracted service period.
– Client Input: Clients must provide all necessary assets, copy, approvals, and system access within the service tenure. If a client fails to provide required input timely, Mosh Digital Services reserves the right to proceed with available information but will not be held liable for any production delays or performance impacts.
– No Extensions for Unused Tenure: If a client fails to utilize our services or attend scheduled interactive sessions during the contracted period due to non-responsiveness, lack of engagement, or internal business delays, any unused portion of the tenure will instantly expire. Unused hours or tasks will not be extended, rolled over, or carried forward beyond the original end date. No refunds will be provided for unused contract periods.
– Service Completion: All obligations are considered fully delivered and completed on the final calendar date of the contracted period. Any subsequent tweaks or extensions will necessitate a completely fresh invoice.
6. Intellectual Property & Course Content Usage
– All custom graphics, software scripts, AI automation setups, optimization blueprints, or web frameworks created by us remain the exclusive intellectual property of Mosh Digital Services until the respective invoice is cleared in full.
– Course Access & Ownership: All educational materials—including live session recordings, uploaded video modules, documents, scripts, and shared resources—are the intellectual property of MOSH Digital Services.
– Students are granted a limited, personal, non-transferable, and non-exclusive license to use these materials solely for private educational purposes. Any unauthorized reproduction, sharing of portal login details, public broadcasting, distribution, or commercial exploitation of our training content is strictly prohibited and will result in immediate legal action and permanent ban without notice.
7. Course Delivery, Live Sessions & Student Conduct
– Training Format: Our educational programs are delivered via comprehensive models including self-paced pre-recorded paths, live streaming meeting platforms (such as Zoom, Google Meet, etc.), and digital workshops. Students must maintain the required hardware, software, and internet connectivity to participate.
– Code of Conduct: Students and clients are strictly required to communicate respectfully with instructors, team members, and fellow participants. Abusive language, disruptive behavior, harassment, or unethical outreach will result in immediate termination of access or services without any refund liability. Outstanding dues must still be cleared.
8. Client Materials & Third-Party Tools
– You warrant that you own or possess legal usage rights for all materials (logos, graphics, fonts, imagery, copy) supplied to us. We are not liable for any third-party copyright infringement claims arising from assets you provide.
– We utilize various premium third-party APIs, platforms, hosting configurations, and tools (such as Elementor, n8n, hosting frameworks, etc.). We are not responsible for sudden policy changes, outages, or technical limitations imposed by those external providers.
9. Disclaimer of Guarantees & Limitation of Liability
– No Outcome Guarantees: While we deploy high-performance strategies and aim for top-tier digital transformation, Mosh Digital Services does not guarantee specific monetary results, exact search engine rankings, or guaranteed financial returns from our services or courses.
– Limitation of Liability: To the maximum extent permitted by applicable law, MOSH Digital Services shall not be held liable for any indirect, incidental, special, or consequential damages, including loss of business profits, data corruption, or server downtimes arising out of the use or inability to use our website, services, or courses.
10. Governing Law & Dispute Resolution
– Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of India.
– Dispute Resolution: Any legal questions, operational disputes, or arguments related to our Services, Invoices, or Courses will first be targeted for resolution through mutual, friendly discussions. If a settlement cannot be reached, all unresolved matters will be handled exclusively within the jurisdiction of the courts in Vadodara, Gujarat, India, and that decision shall be final and binding.
11. Contact Us
For any legal notices, operational questions, or clarifications regarding these terms, please contact us at:
📧 moshdigitalservices@gmail.com